Cyclone Gabrielle Update


Our thoughts are with everyone impacted by the recent cyclone and storms.

Cyclone Gabrielle has caused widespread devastation but we want you to know that Quest remains operational and is here to help.

Given the scale of damage, our priority is on our most vulnerable. The Quest office has fortunately only experienced limited disruption and we are continuing to monitor our web server systems to keep things stable.

Some of our Hawke’s Bay-based team have, however, not been so lucky with water, power, communications and road outages. Here’s a raw and emotional post from Rawiri McFarlane, our Digital Success Manager. Our thoughts go out to Ra, Kristel and their family at this difficult time, Kia kaha

Our sincere apologies for any project delays and inconvenience. We ask for your patience as we work through these challenges.

What if you do need help?

If you need assistance during this time please contact:

Technical (Web & Email):

  • Urgent Enquiries / Issues – Call Dirk on 027-825-5188 and leave a detailed message. He will respond as soon as possible.
  • Non-urgent Enquiries – Email

 All Other Enquiries:

  • Email call 0800-60-50-40 and leave a message. We will get back to you.

Note: The situation remains dynamic, and you may experience patchy communication with us. We apologise in advance. Our Quest offices in Auckland and Christchurch should, however, be operating as normal.

Be safe everyone.
Ngā mihi (thanks)

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