When we refer to “Quest Marketing Limited”, “Quest Marketing”, “Quest”, “we” or “us” we are referring to Quest Marketing Limited which also includes all associated Contractors who are contracted to provide services and support on behalf of Quest Marketing Limited.
When we refer to “personal information” we mean identifiable information about you, for example your name, email, address, telephone number etc.
This policy may change from time to time so please reread this policy periodically.
2. When you disclose personal information to us e.g. when you complete a contact form or request a free website review, such information will be viewable by administrators of our Services and our Contractors (including third parties providing services related to the administration, improvement, and/or securing of our Services and the information it contains (“Third Party Contractors”)).
3. Personal information that you provide will be held by us, and may be shared with, and held by, Third Party Contractors to the extent necessary for the services they provide related to the administration, improvement, and/or securing of our Services and the information they contain. Email addresses provided when completing online forms or when emailing feedback directly to us are not made available to the public. Unless required by law, we will not publicise the names or email addresses of individuals provided to us without their consent.
4. We may use the personal information you provide to us for the purposes of administering, evaluating, improving, and securing our Services and the information they contain, improving our Services and communicating with you. In addition to sending you marketing communications, we may also use your personal information to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.
5. Feedback is important and is used to evaluate and improve our Services. If you provide feedback on our Services directly to us via the supplied email address or contact form, that feedback will be sent to an appropriate team member, Contractor or Third Party Contractor. We may pass on relevant comments to other people within Quest or affiliated projects, who administer, have contributed content to, or are otherwise interested in, our Services. This could include your email address and other identifying information.
6. We use Google Analytics to measure the performance of our website. The information collected by this service helps us understand how the website is being used and what we could improve. This information is aggregated and non-personally identifying and may include:
- your IP address;
- the search terms you used;
- the pages you accessed on our websites and the links you clicked on;
- the date and time you accessed our Services;
- the referring site (if any) through which you clicked through to our websites;
- your operating system (e.g., Windows XP, Mac OS X);
- the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox); and
- other incidental matters such as screen resolution and the language setting of your browser
- demographic information such as age group and gender
The information referred to above will be viewable by administrators of our Services. It may also be shared with Third Party Contractors for the purpose of administration, improvement, and/or securing of our Services.
7. Our websites generate persistent session cookies for the purpose of monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view our Sites without affecting your ability to use our websites.
8. If you are logged into a Facebook, YouTube, Vimeo, Google, and/or LinkedIn account while you browse our websites, these companies will be able to connect your browsing behaviour to your profile. Our website utilises remarketing tools to advertise to you online. We allow third-party vendors, including Google, LinkedIn and Facebook, to show ads to you on sites across the Internet. These ads are shown to you based on your browsing behaviour on this website.
These remarketing activities utilise first-party cookies (such as Google Analytics) and third-party cookies (such as the cookies used by our Facebook Pixel) together to inform, optimise and serve ads based on your past visits to this website.
You can opt out of ads that are based on web behaviour, that are served by Google, Facebook and LinkedIn by clicking on these links:
9. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org or on 0800 60 50 40. We may require proof of your identity before being able to provide you with any personal information.
10. If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner: www.privacy.org.nz