CR McPhail is a New Zealand based travel company with a difference; offering both inbound and outbound tours with a rural focus. New Zealand based clients can tour a great variety of international destinations, from China to the Americas, Australia, Europe and South Africa, visiting regional rural operations and iconic visitor destinations.
Quest built a clean, mobile friendly responsive website using strong imagery, which makes it easy for clients to navigate. It also includes both product education and customer testimonial videos produced by Quest. Website form enquiries populate leads directly into Zoho CRM, a Quest installed Customer Relationship Management system for tracking a nurturing tour booking leads.
The easy to use content management system means the CR McPhail team can make changes themselves, so if tour information needs updating, it is quick and easy for them to do, plus they can add unlimited content pages and a booking system at anytime in the futur
“We’ve seen at least a 50-60% increase in clients travelling overseas with us and ZohoCRM has certainly helped us in the businsss. We’d be very happy to recommend Quest to assist anybody with their marketing, we’ve been impressed with the work that they’ve done and are very happy with what’s been produced.” Ron McPhail, Director